Birbi

Cancellation policy

Plain-language summary. The full terms are confirmed in writing with every booking and in the rental agreement you sign before pickup. If anything here is unclear, ask us โ€” we answer plainly.

Refund schedule โ€” repeated in your booking confirmation

  • Full refund until 14 days before pickup.
  • 50% refund from 13 to 7 days before pickup.
  • No refund within 7 days of pickup.
  • We may make exceptions for genuinely exceptional situations โ€” ask us.
  • The final policy you agree to is always the one in your written booking confirmation.