Birbi
Roadside support
Plain-language summary. The full terms are confirmed in writing with every booking and in the rental agreement you sign before pickup. If anything here is unclear, ask us — we answer plainly.
If something feels wrong
- Stop somewhere safe. Hazard lights if appropriate.
- Check the Birbi guide you received with the van — most quirks are explained there.
- Contact the Birbi team directly using the number in your booking confirmation. We know these exact vans and their mechanics personally.
- In an emergency, always call local emergency services first.
What we promise
- Honest help from people who know your van by name.
- We do not advertise "24/7" — we tell you exactly when and how we are reachable in your booking confirmation.